Dispatch maintenance requests in minutes, not days. Powered by AI triage.
Tenants report issues via SMS. AI reviews and routes to vendors automatically. You approve and collect payments.
Why property managers need this
Requests get lost
Maintenance requests buried in email and voicemail. Tenants repeat themselves; you waste time chasing details.
Manual triage eats hours
You categorize, find the right vendor, call or text them, then track status in spreadsheets or sticky notes.
No visibility until it’s done
No real-time view of who’s assigned, when they’re coming, or whether the job is complete until the invoice shows up.
How it works
Tenant texts your property number
Tenants send a simple SMS describing the issue. No app, no portal login.
AI triages instantly
The system categorizes the request, estimates urgency and cost band, and prepares it for dispatch.
Vendors get dispatched automatically
The right vendor is contacted by SMS. They confirm, show up, and update status, all via text.
You approve and pay
When you’re ready, approve the work. Invoices and payments flow through Stripe. No paper checks.
Key features
AI triage
Instant categorization, urgency, and cost-band estimates so you dispatch with confidence.
SMS-first
Tenants, you, and vendors communicate by text. No new apps or training.
Auto vendor dispatch
System contacts the best-fit vendor by priority and trade; you stay in control with approval gates.
Invoice & payments
Stripe Connect handles vendor payouts. Approve, pay, and close tickets in one place.
Approval workflow
Set rules per property. Approve or reject by SMS or dashboard. Emergencies can bypass when needed.
Compare options
We focus 100% on getting maintenance done fast. Full property management suites do more, but maintenance is often an afterthought.
| Feature | RPM | Buildium | AppFolio | Manual |
|---|---|---|---|---|
| SMS-first communication | ||||
| AI triage (auto-categorize) | ||||
| Auto-dispatch to vendors | ||||
| Integrated payments (Stripe) | ||||
| Dispatch in minutes | ||||
| Low learning curve (SMS) | ||||
| Vendor payment automation |
What property managers say
“We cut our average time from request to first vendor contact from hours to under 10 minutes. Tenants notice.”
“No more lost requests in email. Everything is in one place and I can approve or reject from my phone.”
“Vendors love getting one text with the job details. We love not playing phone tag.”
Pricing
Simple tiers by portfolio size. Free 14-day trial when you book a consultation.
Starter
1–10 units
Everything you need to automate maintenance dispatch.
- AI triage & SMS dispatch
- Approval workflow
- Payment integration
- Up to 10 units
- Email support
Growth
11–50 units
Priority dispatch and deeper visibility.
- Everything in Starter
- Priority vendor queue
- Advanced reporting
- Up to 50 units
- Priority support
Enterprise
50+ units
Custom scale and dedicated support.
- Everything in Growth
- Unlimited units
- Dedicated success manager
- API access
- SLA
FAQ
From request to dispatch in minutes
See how the flow works. No spreadsheets, no phone tag.
From request to dispatch in minutes. No spreadsheets, no phone tag.
Stop managing maintenance requests manually
Book a free consultation. We’ll walk you through setup and answer any questions.